The Destination Confirmation feature on the Shopify Checkout page allows buyers to see the detailed destination area based on the postal code they enter. This helps buyers ensure the location matches before completing the transaction, thereby minimizing shipping errors and shipping cost estimates.
✅ Article Summary
This feature displays additional information below the shipping method as follows:
“Destination: [Subdistrict], [City/Regency], [Province] (change postal code if incorrect)”
This information helps buyers confirm that the postal code they entered matches the actual address.
🧩 What is the Destination Confirmation Feature on the Shopify Checkout Page?
A feature that displays descriptions of the subdistrict, city/regency, and province based on the buyer’s postal code.
This feature is important because Shopify does not provide automatic validation for postal codes.
The feature functions to provide additional transparency on the checkout page, reducing the risk of misdelivery due to inaccurate postal codes.
💡 Benefits of This Feature
- Reduces buyer errors when entering postal codes.
- Prevents mismatches or discrepancies in shipping costs and courier coverage.
- Provides additional confirmation during checkout.
- Improves delivery accuracy and customer satisfaction.
⚙️ How to Enable This Feature
Follow these steps to enable the Destination Confirmation feature in the Biteship dashboard:
- Log in to your Biteship account.
- Go to the Integration menu.
- Select the Shopify Checkout tab.
- Find the option Show Destination Confirmation on Checkout Page.
- Click the Activate button.
Once activated, destination area information will automatically appear below the shipping method when buyers checkout.
📸 Activation UI View
🧪 Example Before & After Activation
🔹 Before Activation:
- The checkout page only displays shipping method options, estimated delivery time, and shipping costs.
📸 View Before Activation
🔹 After Activation:
- There is additional confirmation text below each shipping method, such as:
“Destination: Penjaringan, North Jakarta, DKI Jakarta, 14440 (change postal code if incorrect)”
📸 View After Activation
📌 Important Notes
- This feature does not change Shopify’s free text input system, it only adds an additional layer of information.
- Buyers can still manually change the postal code before completing checkout.
❓ Frequently Asked Questions (FAQ)
Q: Does this feature change my Shopify checkout system?
A: No. This feature only adds informational text without affecting the checkout flow.
Q: Can buyers change the postal code?
A: Yes. The postal code field remains editable as usual.
Q: Does this feature affect shipping costs?
A: Not directly. However, this feature ensures the postal code used is correct, making shipping cost calculations more accurate.
🔗 Need Further Assistance?
If you encounter any issues or have other questions, please contact our support team at support@biteship.com.