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How to Renew Shopify on the Biteship Dashboard

Biteship
Updated

To ensure your shipping services continue smoothly, users of the Shopify plugin are required to perform renewals periodically through the Biteship dashboard. This process ensures that the integration between Shopify and Biteship remains active and can be used to process customer orders.

This article will explain the detailed steps on how to renew Shopify directly from the Biteship dashboard.

 

Steps to Renew Shopify on the Biteship Dashboard

1. Log In to the Biteship Dashboard

2. Access the "Integrations" Menu

  • After successful login, on the left sidebar, click the Integrations menu.
     
  • You will see a list of integrated platforms, including Shopify.
     
  • Click the Shopify Menu on the Integrations page.
     

4. Check Subscription Status

  • At the top or in a specific tab (such as “Billing” or “Subscription”), you can see subscription status information:
     
    • Expiration date
       
    • Package type
       
    • Active or inactive status
       

5. Click the "Renew Subscription" Button

  • If your subscription is about to expire or has expired, you will see a Renew, Renew, or Upgrade Subscription button.
     
  • Click the button to proceed to the payment process.
     

6. Choose a Package and Make Payment

  • Select the subscription package you want (e.g., monthly or yearly).
     
  • Choose an available payment method (credit card, e-wallet, or others).
     
  • Follow the payment instructions until the transaction is successful.
     

7. Confirmation and Automatic Activation

  • Once the payment is confirmed successfully, the subscription will be renewed automatically.
     
  • The subscription status will be updated on the Biteship dashboard.
     
  • Your Shopify integration will be active again without needing to reset the settings.
     

 

Additional Tips and Notes

  • Use the same email as your Shopify account when logging into Biteship so the integration is recognized correctly.
     
  • Ensure your payment method is valid and has sufficient balance.
     
  • If you do not see the renewal button, try refreshing the page or check your subscription status again.
     

 

If you encounter any issues when renewing Shopify via the Biteship dashboard, please contact our support team via email at support@biteship.com for further assistance.

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