The Destination Confirmation feature on the Shopify Checkout page allows buyers to see detailed information about the shipping destination area based on the postal code they enter. This helps buyers verify the location before completing the transaction, minimizing shipping errors and shipping cost estimates.
✅ Article Summary
This feature displays additional information below the shipping method as follows:
“Destination: [Subdistrict], [City/Regency], [Province] (change postal code if incorrect)”
This information helps buyers ensure that the postal code they entered matches the actual address.
🧩 What Is the Destination Confirmation Feature on the Shopify Checkout Page?
A feature that displays descriptions of the subdistrict, city/regency, and province based on the buyer’s postal code.
This feature is important because Shopify does not provide automatic validation for postal codes.
It functions to provide additional transparency on the checkout page, reducing the risk of misdelivery due to inaccurate postal codes.
💡 Benefits of This Feature
- Reduces buyer postal code input errors.
- Prevents mismatches or discrepancies in shipping costs and courier coverage.
- Provides additional confirmation during checkout.
- Improves shipping accuracy and customer satisfaction.
⚙️ How to Enable This Feature
Follow these steps to enable the Destination Confirmation feature in the Biteship dashboard:
- Log in to your Biteship account.
- Go to the Integrations menu.
- Select the Shopify Checkout tab.
- Find the option Show Destination Confirmation on Checkout Page.
- Click the Activate button.
Once activated, destination area information will automatically appear below the shipping method when buyers check out.
📸 Activation UI View
🧪 Example Before & After Activation
🔹 Before Activation:
- The checkout page only displays shipping method options, estimated delivery times, and shipping costs.
📸 View Before Activation
🔹 After Activation:
- Additional confirmation text appears below each shipping method, such as:
“Destination: Penjaringan, North Jakarta, DKI Jakarta, 14440 (change postal code if incorrect)”
📸 View After Activation
📌 Important Notes
- This feature does not change Shopify’s free text input system; it only adds an additional layer of information.
- Buyers can still manually change the postal code before completing checkout.
❓ Frequently Asked Questions (FAQ)
Q: Does this feature change my Shopify checkout system?
A: No. This feature only adds informational text without affecting the checkout flow.
Q: Can buyers change the postal code?
A: Yes. The postal code field remains editable as usual.
Q: Does this feature affect shipping costs?
A: Not directly. However, it ensures the postal code used is correct, making shipping cost calculations more accurate.
🔗 Need Further Assistance?
If you encounter any issues or have other questions, please contact our support team at support@biteship.com.