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Instructions for Installing Biteship on Shopify

Biteship
Updated

 

IMPORTANT:

  • Requirements for using the Biteship app or third-party shipping rate are to subscribe to one of the following plans:
    • Shopify Annual Plan (Requires confirmation with Shopify Customer Support before purchase and plan activation)
    • Monthly Advanced Plan
    • Annual Advanced Plan
  • This article will help you to Install the Biteship app on Shopify

 

Basic Setup

  1. Open the Biteship app in your Shopify store, grant permission, and installShopify_Instruction_Step_1.png

     
  2. After being redirected, Biteship requires users to log in. You can log in with your email or create a new account.Shopify_Instruction_Step_2.png

     
  3. Fill out the registration form
    First Name: your first name
    Last Name: your last name
    Email: your email
    Password: your password (must contain at least 1 numeric character, e.g., abc1)Shopify_Instruction_Step_3.png

     
  4. A successful registration message will appear, click “Login” to return to the Login page, where you can log in with your registered credentialsShopify_Instruction_Step_4.png

     
  5. After logging in, a Shopify integration success notification will appearShopify_Instruction_Step_5.png

     
  6. Go to the “Settings” page and add your phone number in the “Phone Number” fieldShopify_Instruction_Step_6.png

     
  7. Activate courier services in Biteship by going to the “Integration” menu in the sidebar and clicking "Settings".image-shop2.png

     
  8. Subscribe to Biteship services to start activating Shopify. Click the "Subscribe" button to begin.
    Screenshot 2024-10-09 at 15.42.00.png
     
  9. Choose a subscription service according to your needs. Biteship currently offers 4 service types:

    Monthly
    1. Essentials - Rp99,000 per month
    2. Premium - Rp249,000 per month

    Annual
    1. Essentials - Rp990,000 per year
    2. Premium - Rp2,490,000 per year

    Screenshot 2024-10-09 at 15.44.02.png
     
  10. You will be directed to the Payment link. Continue by clicking the "Make Payment" button
    Screenshot 2024-10-09 at 15.46.34.png
     
  11. You will be redirected to the Xendit page to make the payment. You can pay using various payment methods including Credit Card, Bank Transfer, e-Wallet, and QRIS.
    Screenshot 2024-10-09 at 15.47.27.png
     
  12. After payment, your Shopify Biteship is active. How to check:

    1. Check the expiration date
    2. Check that the subscription service is installed

    Biteship Shopify Install.png
     
  13. Click the "Activate" button to activate your Biteship Shopify.Screenshot 2024-10-09 at 15.54.58.png
  14. After clicking the "Activate" button, the Biteship service is active on your Shopify with the following checks:
    1. Store name appears
    2. "Plugin Active" information appearsScreenshot 2024-10-09 at 15.57.00.png
     
  15. Then, activate the available courier services and you can select insurance if needed (Important! Only configure courier services from the Biteship integration page)
     
  16. Return to the Shopify admin dashboard and open Shopify SETTINGS:
    1. Go to Payments
    2. Go to Payment Providers and select a provider
    3. Enable payment service: use Fake Gateway for testingShopify_Instruction_Step_8.png

       
  17. Go to Shopify SETTINGS:
    1. Open Checkout and accounts. MAKE SURE "Shipping Address Phone Number" is set to "Required"Shopify_Instruction_Step_9.png

       
  18. Go to Shopify SETTINGS:
    1. Enter your company phone number under Settings - Location, this is required for order import in Biteship because the import process needs location details in IndonesiaShopify_Instruction_Step_10.png

       
  19. Go to Shopify SETTINGS:
    1. Click "Carrier and App Rates" to add courier providers
    2. Click "Manage on General Shipping" and you can click "Carrier and App Rates"
      Shopify_Instruction_Step_11.png
    3. You will see "Biteship Multi-Carrier Rate (Rates provided by app)"
      Shopify_Instruction_Step_12.png
       
  20. Finally, check if the Biteship app is running.
  21. Open the product page to create an order, on the checkout page make sure to enter the following information so the plugin only works for IndonesiaShopify_Instruction_Step_15.png

     
  22. After filling out the checkout, you will see the list of courier providers appear and make sure to select AnterAja - Regular for test orders
    Shopify_Instruction_Step_16.png

     
  23. Continue with fake payment and place the order. Make sure the order is successful as follows:
    Shopify_Instruction_Step_17.png

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