Purpose of this guide
- You can create shipping labels and have packages automatically picked up by express couriers.
Important!
- Make sure the Shopify plugin is active when importing orders.
- This tutorial is only for express couriers such as JNE, Sicepat, Tiki, JnT, and others.
- To create instant courier shipping labels, please see the following article.
Detailed Steps
1. Open the Orders page and click "All". Then select "Ship Items" as shown in the image below.
2. Select "Import Orders" and click "Import Orders" as shown in the image below.
3. Successfully imported orders will appear, and apply filters as needed.
4. Pay using "Balance" or "Invoice" (Terms and conditions apply, please contact Biteship Customer Service for more information).
5. Congratulations! The shipping label has been successfully created and you will be directed to the following page.
6. Print the shipping label from the Biteship dashboard by selecting one or multiple orders. The Shopify Order ID (example: #1101) will appear in the Reference Id section and can be exported.
7. Select "Print Orders" as shown in the image below.
8. Choose the settings for printing the shipping label and click "Download Label".
9. The shipping label has been downloaded and is ready to be printed!
🧐 Frequently Asked Questions (FAQ)
Q: Is this feature free?
A: Currently, all features and Customer Service Support for Shopify on Biteship are completely free.
Q: Can the shipping label format such as courier logos, Biteship branding, fonts, and others be changed?
A: Currently, all shipping label formats cannot be changed, except for hiding the Insurance Value, Shipping Cost, Sender's Phone Number, and Sender's Address.
Q: I use Shopify International, can I use the Biteship plugin?
A: Currently, no. The Biteship plugin on Shopify is only for Indonesia. However, you can use Biteship's API and Webhook products to meet your needs.
Q: What if I encounter issues with delivery, such as the package not arriving at the recipient's address?
A: Contact Biteship Customer Service for further information.