For users of Biteship delivery services, there are two main methods to hand over packages to couriers: pick-up and drop-off (direct delivery to the expedition counter). This article will explain both systems for shipping through Biteship as well as information on whether there are additional fees.
What Is Package Pick-Up?
Pick-up is a method where the expedition courier comes to the sender’s location (home, office, or warehouse) to collect the package to be shipped, instead of the sender coming to the counter. This method provides maximum convenience and is very suitable for senders who have many packages or do not have time to go to the expedition place.
What Is Package Drop-Off?
Drop-off is a method where the sender personally brings the package to the selected expedition counter, instead of waiting for the courier to pick it up at the sender’s location. This method offers time flexibility and is suitable to use if the sender wants to avoid pick-up waiting time.
Drop-Off System at Biteship
Below is the general flow for using the drop-off method on Biteship:
- Select the delivery service as usual on the Biteship dashboard (Make sure to choose a courier that supports package drop-off).
- Print the shipping label generated after placing the order.
- Bring the package and label to the expedition counter that corresponds to the chosen courier.
- Hand over the package to the staff and ensure the shipping status is updated.
Currently, not all couriers support the drop-off method. Make sure to check the service information from each courier on the Biteship platform or review the shipping terms and conditions document
Are There Additional Fees for Drop-Off?
No, drop-off does not incur additional fees. Since the sender personally delivers the package to the counter, there are no pick-up fees or additional service charges from the expedition. The price shown when placing the order on Biteship already includes all shipping costs.
However, please note:
- Make sure the package is sent to the counter corresponding to the courier name chosen on Biteship.
- Pay attention to the expedition counter’s operating hours.
- Some counters may have their own internal procedures or policies.
Conclusion
Drop-off is a flexible shipping method with no additional fees. Users just need to bring the package to the expedition counter after placing the order through Biteship and hand it over to the staff with the printed label.
If you have further questions or encounter issues when doing drop-off, please contact us at support@biteship.com.