Yes, package recipients can track their shipments using the tracking link provided by Biteship. This feature allows recipients to independently monitor the delivery status without needing to contact the sender, providing convenience and transparency throughout the shipping process.
How to Send the Tracking Link to Recipients
1. Log in to the Biteship Dashboard
Log in to your Biteship account using your registered email and password.
2. Open the ‘Shipping’ > ‘Orders’ Section
After logging in, select the Shipping menu then click Orders to view all your shipments.
3. Select the Shipment You Want to Share
Find the shipment whose tracking link you want to share, then click on the shipment details to open more information.
4. Copy the Tracking Link
On the shipment details page, you will find the tracking link that can be copied. Click the link or the copy icon to copy the link to your clipboard.
5. Send the Link to the Recipient
After copying the tracking link, you can send it to the recipient via email, text message, or other messaging apps. With this link, the recipient can directly track their package without needing access to a Biteship account.
Benefits for Recipients Using the Tracking Link
- Delivery Status Certainty: Recipients can immediately know the package’s location and delivery status, providing certainty and peace of mind during the shipping process.
- Easy Access: Recipients do not need to log in to Biteship to check the status, just click the shared link.
- Reduces Additional Communication: Senders do not need to continuously provide status updates because recipients can monitor the shipment themselves via the tracking link.
Frequently Asked Questions
Do recipients need a Biteship account to use the tracking link?
No, recipients do not need a Biteship account. They just need to click the tracking link to see the delivery status.
Can the tracking link be used indefinitely?
Yes, the tracking link can be used continuously until the package is successfully delivered and the status is marked as completed.
Can recipients see transit location details through the tracking link?
Yes, recipients can see transit location details, delivery status, and estimated arrival time (if available) through the tracking link.
If you have further questions, please contact support@biteship.com.