Biteship supports Instant and Sameday delivery services through various local courier partners. These services are designed to meet the need for fast same-day delivery, either within a few hours (Instant) or later the same day (Sameday).
This article explains how distance, pricing, and SLA (Service Level Agreement) calculations work for each service and courier.
1. Differences Between Instant and Sameday Delivery
| Category | Instant | Sameday |
| Estimated Time | 1–3 hours from pickup | Up to 6–8 hours on the same day |
| Maximum Distance | Generally 20–30 km (varies by courier) | Up to 40 km (varies by courier) |
| Delivery | Dispatched immediately after pickup | Scheduled to arrive the same day |
| Suitable for | Urgent delivery, food, documents | Non-urgent items, still fast |
2. How Distance Is Calculated
Biteship automatically calculates the distance between the sender’s and recipient’s addresses using a map API (geolocation). Factors affecting the calculation include:
- Actual travel distance via roads (not straight-line distance)
- Maximum service radius depending on the courier
- Service availability depending on the area
3. How Pricing Is Calculated
The prices for Instant and Sameday services are determined by:
- Delivery distance (km): The farther the distance, the higher the cost
- Service type: Instant is generally more expensive than Sameday
- Package weight and dimensions (for some couriers)
- Service area: Inter-city rates may vary
Each time you search for a service via the Biteship API or dashboard, prices will be displayed automatically based on actual data from each courier.
6. Tips for Using Instant & Sameday Services
- Ensure the sender’s and recipient’s addresses are within the service coverage area.
- Check pickup schedules and cutoff times for each courier.
- Make sure the recipient’s phone number is active to facilitate delivery.
- Use the Biteship API or dashboard to view rates, estimated times in real-time, and available courier services based on pickup and destination addresses.
If you need further assistance regarding Instant and Sameday services on Biteship, please contact our team at support@biteship.com. We are ready to help you!