Biteship provides a balance or top-up feature to make it easier for users to make shipping payments faster and more conveniently. By topping up your Biteship balance, you don’t need to make manual payments every time you create a shipment, making your business operational process more efficient.
The Biteship balance feature is very suitable for businesses with high shipping volumes because it helps speed up transactions and simplifies logistics cost management.
How to Top Up Balance on Biteship
1. Log In to Biteship Dashboard
Log in to your Biteship account using your registered email and password. Make sure your account has access to top up the balance.
2. Open the Balance or Top Up Menu
After successfully logging in, open the Balance or Top Up menu on the Biteship dashboard sidebar.
This page is used to view the main balance and top up your Biteship account balance.
3. Enter the Top Up Amount
Select or enter the amount of balance you want to top up according to your business shipping transaction needs.
Make sure the top-up amount matches your operational needs so that shipments can proceed without payment obstacles.
4. Make Payment Using QRIS
For top-up amounts below IDR 1,000,000, the system will automatically direct you to use the QRIS payment method.
Scan the QRIS using your preferred payment app and ensure the payment amount is correct so the balance can be credited properly.
5. Top Up Above IDR 1,000,000
For balance top-ups above IDR 1,000,000, you will be asked to enter the top-up amount manually before proceeding with the payment process.
6. Bank Transfer for Balance Top Up
Next, you will be directed to make a payment via bank transfer.
Make sure to include the last 3 digits in the transfer amount as instructed by the system to speed up the verification process.
7. Payment Verification by Biteship Team
After the transfer is successfully made, the Biteship team will check and verify your payment.
During the verification process, the transaction status will change to Pending.
8. Balance Automatically Credited to Account
If the payment is successfully verified, your main Biteship balance will automatically increase and be ready to use for shipping transactions.
Benefits of Using Biteship Balance
- Faster Shipping Payments
You don’t need to make manual payments for each shipping transaction. - Easier Logistics Budget Management
The balance helps businesses manage shipping expenses more systematically. - Suitable for Businesses with High Shipping Volume
Shipments can be processed faster without repeated payment obstacles. - Supports More Efficient Business Operations
Top-up balance helps speed up operational and fulfillment workflows.
Biteship Balance Top Up FAQ
Are there additional fees for topping up balance?
Biteship does not charge additional fees for topping up balance. However, some payment methods or bank transfers may have administrative fees from the payment service providers.
How long does it take for the balance to appear in my Biteship account?
The balance usually appears within a few minutes after the payment is successfully verified. If the balance has not appeared within 10–15 minutes, please contact the Biteship support team.
Can the Biteship balance be withdrawn back to cash?
The topped-up balance generally cannot be withdrawn back, but it can be used for various shipping and fulfillment services on the Biteship platform.
Need Help with Balance Top Up?
If you experience difficulties when topping up or have questions about the Biteship balance, please contact:
support@biteship.com
The Biteship team is ready to assist to ensure your top-up process and shipping transactions run smoothly.