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Easy Way to Activate the Biteship Plugin in 9 Steps

Biteship
Updated

Introduction

Shipping becomes easier with the service to check shipping costs and pick up goods directly at the location, assisted by more than 20 couriers. So sellers can focus on increasing sales because checking shipping costs and shipping will be handled by Biteship for WooCommerce.

Important!

  1. If you are using WooCommerce plugin version 8.2.0 or above, make sure:
    • Select "WordPress posts storage (legacy)" from WooCommerce -> Settings --> Advanced -> Features
    • If the "WordPress posts storage (legacy)" button is disabled, then:
      • Synchronize orders that have been created via the instructions on the same page or;
      • Delete all existing order data permanently
  2. Make sure you do not activate other shipping cost or courier plugins to avoid checkout page errors.
  3. If you experience issues on the checkout page, even though you have deactivated other shipping plugins, you can report your issue to the Biteship Admin.
  4. Make sure you select Classic Checkout as shown in the image below by going to: WP Admin -> Pages --> Checkout Page --> Hover Checkout Form
  5. Make sure the Shipping Destination changes to "Default to customer shipping address" as shown in the image below.

         

 

Video Tutorial


9 Easy Steps to Activate the Plugin

1. Download the Biteship plugin via this link and make sure the file name is exactly biteship-woocommerce.zip Then open the “Plugins” page on WooCommerce and click “Add New Plugin” and click "Upload Plugin" as shown in the image below. If the plugin is already installed, it will appear as in the page below.

Upload Plugin

 

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Plugin Already Installed

2. Fill in the store data starting from "Store Name", "Sender Name", "Phone Number" (with format starting with 0), and "Sender Email"

3. If you need insurance, check "Enable Insurance" and it is recommended to fill in 0.5%. Insurance will be charged to customers by adding the value to the total purchase.

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4. If you need the COD feature, check "Enable COD and it is recommended to fill in 4%. Please refer to the following guide for activating the COD feature. Couriers that can activate COD are JNE - Regular, ID Express - Reg, ID Express - Half Kilo, ID Express - Half Kilo, Sicepat - Reg, SAP - Reg, Tiki - Reg.

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5. Fill in "Carried Weight" if you have items that do not have weight. If all have weight, you can fill in 0 or skip.

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6. Choose "Checkout Type" according to your preference.

Activate "Tracking Page" which is optional to provide a tracking page for customers according to the instructions here.

Activate "Multi Origins" which is optional to be able to send products from various initial locations with instructions here.

 

Activate "Automatically Update WooCommerce Status" which is optional to change the order status to "Completed" when the shipping status becomes "Delivered".

 

6. Fill in "Origin Address", "Postal Code", and "Coordinates" as references to check shipping costs and pickup location. When done, click "Save Address".

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9. To fill in the "API Key", register or log in to the Biteship Dashboard then go to the "Integration" section and make sure you have filled in the "Profile" in the "Settings" section then create the WooCommerce API Key. If you choose a paid package, make sure you have paid for the package after creating the "API Key". See here for package activation

8. Copy and paste the API key generated in the Biteship Dashboard, then click "Update Key".

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9. Select "Courier" according to the activated "API Key" and "Enable" the Biteship plugin, then click "Save Changes".

 

10. Check on the "Checkout" page whether after you input the destination address, the shipping costs per courier appear.

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Other Articles

How to Create a Shipping Receipt and Courier Pickup

 

Frequently Asked Questions (FAQ)

Q: How does the Biteship plugin work?

A: The Biteship plugin integrates via API with more than 20 couriers that can help customers check shipping costs, add shipping costs to the total purchase, and help sellers ship goods from WordPress/WooCommerce.

 

Q: How to process orders in the Biteship plugin?

A: Access the WooCommerce dashboard and go to the "Orders" section, then create "Create Biteship Orders" for each order you receive. For more details, you can see the following guide

 

Q: What should be considered when activating the COD feature?

A: The COD feature can only be used on the "SiCepat Regular" service and make sure you have activated the "Cash on Delivery" payment method in payment methods. For more details, you can see the following guide.

 

Q: Why can the API Key be invalid?

A: Make sure there are no spaces and the API key is exactly the same as the one in the Biteship dashboard.

 

Q: Why can the API Key be inactive?

A: Make sure you have made the payment for the paid package; if it is a free package, it should be active immediately.

 

 

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