You can easily view your billing history on the Biteship dashboard. This billing history will show all transactions you have made, including payments for shipments, balances, and other details related to service fees.
Steps to View Billing History on Biteship:
1. Log In to the Biteship Dashboard
Log in to your account using your registered email and password.
2. Open the ‘Billing’ Menu
After successfully logging in, in the main menu, click the Billing option located on the left side of the dashboard.
3. Select ‘Billing History’
Within the Billing menu, select the Billing History tab or option to view the list of transactions and payments you have made.
4. View Transaction Details
You will see a complete list of all transactions that have occurred, including the amount paid, transaction date, and service description. If you want to see more details about a transaction, click on that transaction.
5. Download Invoice (Optional)
For easier tracking, you can also download an invoice for each completed transaction. Click the Download Invoice button on the relevant transaction.
What Is Included in the Billing History?
Transaction Date: The date when you made the payment or when the invoice was issued.
Description: Information about the service or shipment being charged.
Payment Amount: The total cost you must pay for the services used.
Payment Status: Whether the payment was successful, pending, or failed.
Why Is Viewing Billing History Important?
Transparency: Allows you to monitor all your business expenses with Biteship.
Payment Tracking: Helps you track payments that are pending or have been completed.
Accounting Reconciliation: Makes it easier for your finance team to reconcile and record every incurred cost.
What Should I Do If There Is an Error in the Billing History?
If you find discrepancies in your billing history or experience payment issues, you can directly contact the Biteship support team through the Support menu on the dashboard, or send an email to support@biteship.com.