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Business or Large-Scale Company Account Verification

Biteship
Updated

To use certain business and operational features on Biteship, company users need to complete the Business Account Verification process.

This verification helps Biteship ensure that the businesses using the service are valid companies or enterprises, so that operational processes, payments, shipping, and cooperation with logistics partners can run safely and smoothly.

This article will help you understand:

  • What business verification on Biteship is
  • Benefits of company account verification
  • Documents required
  • How to fill out the business verification form
  • Estimated verification time
  • Reasons for verification rejection

1. What Is Business Account Verification?

Business Account Verification is the process of validating company data conducted by Biteship to confirm the business identity, legal status, as well as operational and payment information of the company.

This verification is usually required for:

  • Using a business account on a corporate scale
  • Activating certain features
  • Cooperation for large-volume shipping
  • COD and refund features
  • Payment validation and fund disbursement
  • Operational security and compliance needs

2. Benefits of Business Account Verification

By completing the business verification process, your company can gain the following benefits:

  • Increase the security and credibility of the business account
  • Simplify operational cooperation processes with Biteship
  • Help speed up refund and COD disbursement processes
  • Reduce the risk of account misuse
  • Facilitate business transaction validation
  • Gain access to certain business features

3. Documents to Prepare

Before starting the verification process, make sure you have prepared the following documents:

  • Company Tax Identification Number (NPWP)
  • Company Business License (SIUP) / Business Identification Number (NIB) / Company Registration Certificate (TDP)
  • Company Deed
  • PIC (Person In Charge) identity card (KTP)
  • Company bank account information

Ensure all documents:

  • Are still valid and clearly readable
  • Are not blurry or cropped
  • Match the registered company data

4. Information Requested During Verification

During the business verification process, you will be asked to fill in several important details about the company.

Business Details

  • Company name
  • Registered company email
  • Business description
  • Estimated number of orders per day
  • Website or business platform URL

In the business description section, briefly explain:

  • Your type of business
  • Products sold
  • Target customers
  • Couriers commonly used
  • Estimated shipping volume

Supporting Documents

You need to upload the following company documents:

  • PIC identity card (KTP)
  • Company NPWP
  • SIUP / NIB / TDP
  • Company deed

Note:

  • If the business is legally incorporated, the PIC identity card may not be required under certain conditions.
  • If the business is not legally incorporated, some documents can be replaced according to instructions on the verification form.

Signatory Details

You also need to fill in information about the person responsible or signing the cooperation documents:

  • Name of signatory
  • Position in the company

Ensure the data matches the person authorized within the company.

Bank Account Details

Bank account information is required for:

  • COD disbursement
  • Shipping refunds
  • Other business transaction needs

Data to be filled in:

  • Bank name
  • Account holder name
  • Account number

It is recommended to use a company account to speed up and validate the verification process.

Correspondence Information

To facilitate operational communication, you will also be asked to provide contacts from several company divisions:

  • Finance
  • Operations
  • Business
  • IT

Information requested:

  • PIC name
  • Phone number
  • Email

Make sure the contacts provided are active and reachable.

Address and Tax Information

You also need to complete:

  • Company address
  • Correspondence address
  • Company NPWP number
  • PKP or Non-PKP status
  • PPh23 withholding tax status

Make sure the company address is filled out completely, including:

  • Building or office name
  • Floor or unit
  • Street
  • District
  • City
  • Postal code

5. How to Perform Business Account Verification

Step 1: Log In to the Biteship Dashboard

Log in to your Biteship account via the Biteship Dashboard.

Step 2: Open the Business Verification Page

Go to the company account verification menu and start completing all requested data.

Step 3: Fill in Business Information

Complete all company information with valid data.

Step 4: Upload Supporting Documents

Upload all required company documents in the appropriate format and size.

Step 5: Submit Verification

Once all data is complete and correct, submit the verification form to be processed by the Biteship team.

6. How Long Does the Verification Process Take?

The estimated verification process usually takes:

  • 1–3 business days for normal processing
  • Longer if there are unclear documents or inconsistent data

If necessary, the Biteship team may contact your company for additional validation.

7. Reasons for Verification Rejection

Here are some common reasons why business verification may fail:

  • Documents are unclear or blurry
  • Company data does not match
  • NPWP or SIUP is invalid
  • Incomplete company address
  • Bank account information does not match
  • Company documents are no longer valid
  • PIC data cannot be verified

If verification is rejected, you can correct the data and resubmit.

8. Tips to Get Verification Approved Quickly

  • Use official and up-to-date documents
  • Ensure all files are clear
  • Fill out the company address completely
  • Use an active email and phone number
  • Use a company-named bank account if possible
  • Make sure data is consistent across documents

9. FAQ About Business Account Verification

Can a business without legal entity perform verification?

Yes. Under certain conditions, non-legal entity businesses can still perform verification by following the instructions provided on the verification form.

Does the bank account have to be in the company’s name?

It is recommended to use a company account to speed up validation, but under certain conditions, the PIC’s personal account can be used as needed.

Is all company data secure?

Yes. Biteship safeguards company data and uses this information only for operational needs and account verification.

What if I don’t have a company NPWP yet?

You can follow the instructions available on the verification form regarding filling in the company NPWP.

10. Conclusion

Business Account Verification on Biteship helps ensure that shipping operations, payments, and business cooperation run more safely and reliably.

By correctly completing company documents and information, the verification process can usually be completed quickly.

If you encounter any issues during the verification process, please contact the Biteship support team at support@biteship.com.