Business or Large-Scale Company Account Verification

To use certain business and operational features on Biteship, company users need to complete the Business Account Verification process.

This verification helps Biteship ensure that the businesses using the service are valid companies or enterprises, so that operational processes, payments, shipping, and cooperation with logistics partners can run safely and smoothly.

This article will help you understand:

• What business verification is on Biteship
• Benefits of company account verification
• Required documents
• How to fill out the business verification form
• Estimated verification time
• Reasons for verification rejection

1. What Is Business Account Verification?

Business Account Verification is the process of validating company data carried out by Biteship to confirm business identity, business legality, as well as company operational and payment information.

This verification is usually required for:

• Use of business accounts at an enterprise scale
• Activation of certain features
• Cooperation for large volume shipping
• COD and refund features
• Payment validation and fund disbursement
• Operational security and compliance needs

2. Benefits of Business Account Verification

By completing the business verification process, your company can gain the following benefits:

• Enhance security and credibility of the business account
• Facilitate operational cooperation processes with Biteship
• Help speed up refund and COD disbursement processes
• Reduce the risk of account misuse
• Simplify business transaction validation processes
• Gain access to certain business features

3. Documents to Prepare

Before starting the verification process, make sure you have prepared the following documents:

• Company NPWP (Tax Identification Number)
• SIUP / NIB / TDP of the company
• Company deed
• KTP (ID card) of the company PIC (Person In Charge)
• Company bank account information

Ensure all documents:

• Are still valid and clearly readable
• Are not blurry or cropped
• Match the registered company data

4. Information Requested During Verification

During the business verification process, you will be asked to fill in some important information about the company.

Business Details

• Company name
• Registered company email
• Business description
• Estimated number of orders per day
• Business website or platform URL

In the business description section, briefly explain:

• Your type of business
• Products sold
• Target customers
• Couriers usually used
• Estimated shipping volume

Supporting Documents

You need to upload the following company documents:

• KTP of the company PIC
• Company NPWP
• SIUP / NIB / TDP
• Company deed

Note:

• If the business is already a legal entity, the PIC’s KTP may not be required in certain conditions.
• If the business is not yet a legal entity, some documents can be replaced according to instructions on the verification form.

Signatory Details

You also need to fill in information about the party responsible or signing the cooperation documents:

• Name of signatory
• Position in the company

Make sure the data matches the authorized party in the company.

Bank Account Details

Bank account information is required for:

• COD disbursement
• Shipping refunds
• Other business transaction needs

Data to be filled in:

• Bank name
• Account holder’s name
• Account number

It is recommended to use a company account to speed up and validate the verification process.

Correspondence Information

To facilitate operational communication, you are also asked to fill in contacts from several company divisions:

• Finance
• Operations
• Business
• IT

Information requested:

• Name of PIC
• Phone number
• Email

Make sure the contacts provided are active and reachable.

Address and Tax Information

You also need to complete:

• Company address
• Correspondence address
• Company NPWP number
• PKP or Non-PKP status
• PPh23 withholding status

Make sure the company address is filled in completely, including:

• Building or office name
• Floor or unit
• Street
• District
• City
• Postal code

5. How to Perform Business Account Verification

Step 1: Login to Biteship Dashboard

Log in to your Biteship account via the Biteship Dashboard.

Step 2: Open Business Verification Page

Go to the company account verification menu and start completing all requested data.

Step 3: Fill in Business Information

Complete all company information according to valid data.

Step 4: Upload Supporting Documents

Upload all required company documents in the correct format and size.

Step 5: Submit Verification

After all data is complete and correct, submit the verification form to be processed by the Biteship team.

6. How Long Does the Verification Process Take?

The estimated verification process usually takes:

• 1–3 business days for normal processing
• May take longer if there are unclear documents or inconsistent data

If necessary, the Biteship team may contact your company for additional validation.

7. Reasons for Verification Rejection

Here are some common reasons for business verification failure:

• Documents are unclear or blurry
• Company data does not match
• NPWP or SIUP is not valid
• Company address is incomplete
• Bank account information does not match
• Company documents are no longer valid
• PIC data cannot be verified

If verification is rejected, you can correct the data and resubmit.

8. Tips to Get Verification Approved Quickly

• Use official and up-to-date documents
• Ensure all files are clearly visible
• Fill in the company address completely
• Use active email and phone number
• Use a company-named bank account if possible
• Ensure data consistency across documents

9. FAQ About Business Account Verification

Can a business without legal entity do verification?

Yes. Under certain conditions, non-legal entity businesses can still perform verification by following the provisions available on the verification form.

Does the bank account have to be under the company’s name?

It is recommended to use a company account to speed up validation, but in certain conditions, a personal account of the PIC can be used as needed.

Is all company data safe?

Yes. Biteship maintains the security of company data and uses this information only for operational and account verification purposes.

What if I don’t have a company NPWP yet?

You can follow the instructions available on the verification form regarding company NPWP entry.

10. Conclusion

Business Account Verification on Biteship helps ensure that shipping operations, payments, and business cooperation run more securely and reliably.

By completing company documents and information correctly, the verification process can usually be completed quickly.

If you encounter difficulties during the verification process, please contact the Biteship support team via support@biteship.com.