To maintain transaction security and ensure a smooth fund disbursement process, Biteship provides an account verification feature for users. The verification process helps confirm that user data is valid and matches the original identity.
Currently, Biteship offers two types of verification:
- Personal Verification — for individual or personal use.
- Business Verification — for companies or business entities.
This article will discuss the Personal Verification process, including the benefits of verification, required documents, estimated verification time, and how to fill out the verification form in the Biteship Dashboard.
1. What Is Personal Verification at Biteship?
Personal Verification is a process of validating user identity using personal data such as:
- Photo of identity card (KTP / Passport)
- Full name as per identity
- Identity number
- Bank account information
This verification is used to enhance account security and assist operational processes such as balance disbursement, payments, or using certain features on Biteship.
2. Benefits of Personal Account Verification
By completing the personal verification process, you will gain the following benefits:
- Increase the security of your Biteship account
- Facilitate the process of fund disbursement or refunds
- Reduce the risk of account misuse
- Help speed up payment validation processes
- Gain access to certain features that require identity verification
3. Required Documents and Information
Before starting the verification process, prepare the following documents and information:
- Photo of a valid KTP or identity card
- Identity number as per the document
- Full name as per the identity card
- Personal bank account number
- Account holder’s name matching the identity
Make sure the identity photo:
- Is clear and not blurry
- Is not cropped
- All information is clearly readable
- File size is a maximum of 5MB
4. How to Perform Personal Verification on Biteship
Step 1: Access the Verification Page
Log in to the Biteship Dashboard and open the account verification page.
Step 2: Upload Identity Photo
Upload a photo of your identity card in the "ID Card Photo" section.
Supported file formats:
- PNG
- JPG / JPEG
The maximum file size is 5MB.
Step 3: Fill in Identity Information
Complete the following data according to your identity card:
- Full name as per ID card
- Identity number
Make sure the data entered matches the uploaded document.
Step 4: Fill in Bank Account Information
Enter your bank account information:
- Bank name
- Account number
- Account holder’s name
To speed up the verification process, it is recommended to use an account with the account holder’s name matching the name on the identity card.
Step 5: Submit Verification
After all data is correctly filled in, submit the verification form and wait for the review process by the Biteship team.
5. How Long Does the Verification Process Take?
The verification process usually takes:
- A few minutes up to 1x24 working hours for normal processing
- Longer if there are issues with documents or data mismatch
If additional checks are required, the Biteship team may contact you via email or registered contact information.
6. Reasons for Verification Rejection
Here are some common reasons why verification might fail or be rejected:
- Blurry or unclear identity photo
- Identity data does not match
- Invalid bank account number
- Account name differs from identity name
- Identity document is no longer valid
- Identity photo is cropped or incomplete
If verification is rejected, you can re-upload documents with correct data.
7. Tips for Faster Verification Approval
- Use identity photos with good lighting
- Ensure all text on the identity card is readable
- Use a bank account under your own name
- Ensure the account name and identity name are the same
- Double-check the identity number before submitting
8. FAQ About Personal Verification
Is account verification mandatory?
For certain features, account verification may be required to fully use the account.
Is my data safe?
Yes. Biteship safeguards user data and uses verification information only for validation and account security purposes.
Can I use someone else’s bank account?
It is recommended to use an account under your own name to make the verification process faster and easier to approve.
What if my verification fails?
You can re-upload documents or contact the Biteship support team for further assistance.
9. Conclusion
Personal Verification at Biteship helps increase account security and ensures that transaction processes run more safely and reliably.
By preparing clear documents and accurate data, the verification process can usually be completed quickly.
If you encounter any issues during the verification process, please contact the Biteship support team via support@biteship.com.