Shipping insurance on Biteship provides protection against the risks of loss, damage, or issues during the shipping process. By activating insurance, your business can reduce financial loss risks while increasing customer trust in the shipping services used.
This article discusses easy steps to activate shipping insurance through the Biteship Dashboard, including how to check insurance status and information on shipping insurance costs.
1. Benefits of Using Shipping Insurance on Biteship
- Protects goods from the risk of loss or damage.
- Increases customers’ sense of security and trust.
- Simplifies the claims process if shipping issues occur.
- Insurance costs are automatically calculated based on the value of the goods.
2. How to Activate Insurance on the Biteship Dashboard
Step 1: Login to the Biteship Dashboard
- Go to the Biteship Dashboard.
- Login using your registered email and password.
Step 2: Create a New Shipment
- Select the menu "Create Shipment" or "New Order".
- Fill in shipment details such as sender and receiver addresses.
- Choose the courier and desired shipping service.
Step 3: Activate Shipping Insurance
- Look for the option "Add Insurance" on the shipment page.
- Check the insurance option to activate protection.
- Enter the value of the goods to be insured.
- The system will automatically calculate the insurance cost based on the value of the goods and chosen courier.
Step 4: Confirm and Pay
- Make sure all shipment information is correct.
- Click "Continue" to view the cost summary.
- Check the total shipping cost and insurance fee.
- Click "Confirm & Pay" to complete the process.
After successful payment, the shipping insurance will be activated automatically.
3. How to Check Shipping Insurance Status
After insurance is activated, you can check its status through the dashboard:
- Open the "Shipment List" menu.
- Select the order you want to check.
- View the "Insurance Details" section.
If the insurance is active, information such as the value of goods and insurance cost will appear in the order details.
📌 If insurance information does not appear, make sure you have checked the insurance option when creating the shipment.
4. How Much Is Insurance Cost on Biteship?
Insurance costs on Biteship are calculated based on a percentage of the value of the goods, usually ranging from 0.2% to 0.5% depending on the courier and shipping service.
| Value of Goods (Rp) | Insurance Rate | Total Insurance Cost (Rp) |
|---|---|---|
| 500,000 | 0.5% × 500,000 | 2,500 |
| 1,000,000 | 0.5% × 1,000,000 | 5,000 |
| 5,000,000 | 0.5% × 5,000,000 | 25,000 |
📌 Insurance costs will automatically be added to the total shipping cost before payment is made.
5. FAQ About Shipping Insurance on Biteship
Can insurance be added after the order is created?
No. Insurance can only be activated when first creating the shipping order.
Can all goods be insured?
No. Items such as fresh food, hazardous materials, or illegal goods cannot be insured.
What if goods are lost or damaged?
You can file a claim by contacting support@biteship.com and completing the required documents for verification.
6. Conclusion
Activating shipping insurance on the Biteship Dashboard is very easy and helps provide additional protection for shipped goods.
With relatively affordable costs, you can reduce the risk of loss due to lost or damaged goods during shipping.
Summary of how to activate insurance on Biteship:
- Login to the Biteship Dashboard.
- Create a new shipping order.
- Check the "Add Insurance" option.
- Enter the value of the goods.
- Confirm and make payment.
📌 If you need further assistance regarding shipping insurance, please contact support@biteship.com.