How to Ship Using Order Form from the Biteship Dashboard – Help Center

Important!

There are 2 methods to send items using the Biteship Dashboard:

Manual Entry, where you just need to fill out the form
Upload File, where you can upload an Excel file if sending a large number of packages --> 📦 How to Order a Courier with "Upload File" from the Biteship Dashboard (New Interface)

Click "Send Item" on the Home page
Add the Pickup Address until the box "Pickup Address" is checked 💡Tips!: Pin point is used when selecting instant/same day courier and can be changed after selecting the postal code by clicking the point on the map
Do the same for the box "Recipient Address". The address will also be saved for faster future orders 🔥
Fill in the "Package Information" as shown below until it is also checked green ✅. If you do not change the "Package Volume", the default is 10x10x10 cm
"Select Courier" available from "Instant", "Same Day", "Next Day", and "Regular". 💡Tips!: #1 Go to the Settings - Courier page to configure which couriers appear. #2 If instant or same day courier services do not appear, it means the distance is more than 20km and they are automatically unavailable.
"Proceed to Payment" to complete the shipping process. If you have more packages to send to different addresses, click "Add Package".
Top Up "Shipping Balance" with QR if the balance is insufficient. If sufficient, click "Pay Now".
Done! Your order will automatically appear on the Biteship dashboard
Track your shipment by clicking the detail button on your dashboard.
Your tracking pop-up will appear and is ready to be tracked.