Biteship

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  • How to log in to your account

    To access and use Biteship's features, you can create an account first by:Open the login page in your browser Enter the details as requested in the fieldsOnce you are done, please click "Log In to ...

  • How to Collaborate with Biteship?

    How to Collaborate with BiteshipIf you are interested in collaborating with Biteship, please follow the guide below according to the type of collaboration you want. Collaboration for Business Owner...

  • Forgot Password

    If you forget your Biteship account password, you can reset your password by following the steps below.Password Reset Steps Open biteship.com or go to the forgot password page here  Select Forgot p...

  • Cannot Log In to Biteship Account

    Cannot Log In to Biteship AccountIf you are having trouble logging into your Biteship account, please make sure of the following before trying again. Checklist Before Logging InUsing the Biteship D...

  • Cannot Log In to Biteship Account

    Cannot Log In to Biteship AccountIf you are having trouble logging into your Biteship account, please make sure of the following before trying again. Checklist Before Logging InUsing the Biteship D...

  • What Methods Can Be Used to Hand Over Packages to Couriers in Biteship?

    For users of Biteship delivery services, there are two main methods to hand over packages to couriers: pick-up and drop-off (direct delivery to the expedition counter). This article will explain bo...

  • Courier Not Showing Up During Checkout on Shopify Orders

    This article explains the common reasons why courier options do not appear during checkout on Shopify, especially after using Biteship, along with detailed steps to resolve the issue. It also inclu...

  • How to Update Order Tags in Shopify

    Updating order tags in Shopify can help you group, filter, and manage orders more effectively. Tags can be used for various purposes such as marking orders that require special attention, certain m...

  • Terms and Conditions for Bitepoints Balance Top Up

    This document regulates the procedures, policies, and terms for topping up (Top Up) Bitepoints balance on the Biteship platform. Users are advised to read these terms carefully before making a tran...

  • Back Rates Issues and Their Solutions

    Brief DescriptionBack rates refer to a condition when the shipping rates used at the time of the transaction undergo changes or adjustments after the shipment has taken place.This change causes a d...